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Service Tiers
Our 5-Step Process
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1
Submit your space photo and measurements.
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2
Our designer selects the best-matching Curtarra products.
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3
You receive your custom mockups within the promised timeframe.
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4
Request a revision (if included in your service tier).
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5
Love it? Place your order with special service credit.
Our 5-Step Process
What You Get
· Get a lifelike visualization of Curtarra curtains or shades in your actual space
· Eliminate guesswork and shop with confidence
· Compare styles, colors, and materials before committing
NOTE: Mockups are 2D Photoshop renderings based on your room photos — for design reference only.
· Get a lifelike visualization of Curtarra curtains or shades in your actual space
· Eliminate guesswork and shop with confidence
· Compare styles, colors, and materials before committing
NOTE: Mockups are 2D Photoshop renderings based on your room photos — for design reference only.
FAQ
What do I get when I purchase a design service?
Depending on the package you choose, you'll receive a custom curtain design or styling suggestion based on your room's photo and your preferences. This includes mockups, revisions (if applicable), and a tailored design to suit your space and style.
How soon will I get my curtain design?
The design turnaround time depends on the service package you choose. Basic packages may take up to 7 business days, while our premium Signature package offers faster delivery with expert guidance.
Can I revise the design once I receive it?
Yes! Depending on the package you select, you'll have the opportunity to request revisions. Our Signature package offers unlimited revisions to ensure you’re completely happy with your design.
What if I don’t know what design I want?
No worries! If you don't have a clear vision, our team of experts will provide suggestions based on your space and preferences. We'll guide you to create a design that fits your style and needs perfectly.
Do I have to share room dimensions or other details?
While it's not required, providing room dimensions and details can help us create a more accurate design. It ensures the final curtain design fits your space perfectly.
What kind of photo should I upload for the design?
Please upload a clear, well-lit photo of your space, taken during the day. It should show the full window or door from the front, with minimal distortion, so we can create the most accurate design for your space.
Can I see an example of the designs before purchasing?
Yes, we offer free samples! You can also explore our website to see images of previous designs and get inspired. If you'd like a custom sample, simply reach out to our team, and we'll be happy to assist.
How accurate will the final result be?
While we strive for accuracy, please note that the actual product may look slightly different due to factors like lighting and screen settings. Always refer to the physical product for the most accurate representation.
What happens after I complete my purchase?
Once you complete your payment, our design team will begin working on your curtain styling based on your chosen package. You'll receive your design within the specified turnaround time.
