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CURTARRA

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Shipping & Tracking

Shipping & Tracking - FAQs

  1. How much is the shipping cost?
    We offer free shipping to all US orders.
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  2. Who is the carrier?
    Our customized orders are shipped via FedEx or DHL, and most of our swatch orders are shipped via USPS.
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  3. How to tracking my order?

    There are 4 methods for tracking your order.

    a. Click "Sign in" at the top-right corner of our homepage. Select the "Tracking Infor" in the drop-down menu. Type your email into the field provided and then press "Submit."

    b. Log in to your account on the Curtarra site. You will be able to see your order status in the order details.

    d. Click Track Order on the left-footer(which is under the help) and enter your tracking number from the email notification.

    c. Email us at service@curtarra.com, if you cannot track your order via the above methods.

    For more about shipping information, please refer to Shipping Policy.

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  4. How long will my items arrive?

    Total time(10-20 business days) =Processing time(3-10 business days) + Shipping time(7-10 business days)

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