Motorized Curtains

Yes. The Jason motorized curtain track can be operated manually in the event of a power outage or when the power is off.

This choice affects the look and the track required:

1. Pleated Style

• Look: Formal, structured folds
• Required Runner: Pleat Carrier / Hook

2. Ripple Fold Style

Look: Modern, continuous S-curve wave

Required Runner: Ripple Fold Carrier / Snaps

Crucially, the motorized track runner must be correctly matched to the header style you select.

Yes, please check the videos below:

How the ripple fold curtains work with the Jason motorized track video.

How pleat curtains work with the Jason motorized track video.

Since every item is custom-made to your exact dimensions, custom motorized curtains are non-refundable and cannot be returned once production begins. We strongly encourage customers to triple-check all measurements and fabric choices. Or double-check with our support team (support@curtarra.com).

If you need to make an adjustment, please contact our support team immediately within 24 hours of placing your order.

Our motors are selected for their ultra-quiet operation, typically registering below 35 decibels (dB)—similar to a soft whisper. They are designed to operate smoothly without disturbing conversations, sleep, or media viewing, fulfilling the consumer's expectation for premium quiet performance.